As the RFID World Turns, written by Dan Gilmore of Supply Chain Digest
OK, now this is getting interesting. There are a number of tension
points growing in the RFID/EPC movement. Last week's meeting of
Wal-Mart's top 300 or so suppliers, on the one-year anniversary of the
original announcement around its RFID plans, serves as a nice backdrop
to highlight these issues. There's a little bit of "soap opera"
developing in all of this, which at the least is putting some human
interest in the RFID hype machine. Here's what's going on in my
opinion:
Wal-Mart is caught in its own initiative: The world's largest retailer
supposedly has been surprised by the intense focus on its RFID
initiative. It shouldn't have been - there's a potentially very large
industry hugely dependent on its program moving forward. Wal-Mart's
public statements, however, increasingly have the feel of a company
under pressure to deliver on any previously announced plans and
schedules - which is of course ridiculous, as it can roll this out at
whatever pace it wants. While its vendors and the world need to have
some idea of its timetable and success, Wal-Mart frankly should stop
publicly acting like a politician trying to justify its actions, be more
frank about the very real issues at its vendors in making this happen,
and stop worrying about losing face if things change.
Vendors are not finding ROI: Wal-Mart's initial stance was that vendors
needed to find their own ROI from EPC tagging. It isn't there - jeez,
what a surprise! Was there really one person who thought there would be?
Can Wal-Mart have really not understood this? There is no RFID from
compliance, there can be no ROI at current tag costs, it is
hard/impossible to find ROI if you have a strong bar code-based WMS
system in place, and there can be no ROI until many enterprise systems
are RFID enabled, which will take years.
An increasing number of CPG vendors are telling Wal-Mart the internal
ROI story is not going to happen - and wisely rebelling against bearing
the high cost of compliance themselves. I talked to one well-placed
consultant who told me that several CEOs of large CPG companies are
saying they will support these initial pilots at their expenses, but
they simply can't roll this out across all cartons/shipments without
raising prices.
Intermec's intellectual property (IP) claims: Last week, Intermec sued
Matrics over alleged violation of four patents, two specific to EPC, two
around more general RFID. Intermec's RFID IP dates in large part back to
an acquisition the company made of certain assets from IBM several years
ago.
This week, I spoke with Intermec Vice President Mike Wills, who in so
many words said that it will be almost impossible for any tag and reader
manufacturer to produce product that did not use patented Intermec
technology. This may or may not turn out to be accurate. While the
company has said it will freely license this IP to any and all companies
at "reasonable" royalties, there is no question this action could change
the entire dynamics of the industry. From several sources, I have heard
Wal-Mart has revoked some access privileges to Intermec in a snit over
the turmoil this may cause, especially as Matrics is supplying
Wal-Mart's readers. The suit caught a number of people off guard;
particularly because many statements from MIT's Auto ID center could
easily have been erroneously interpreted as saying EPC technology was
going to be free of any IP issues. More on this topic later.
All of this is very interesting, and I believe a sign that the very real
issues in making RFID work in the consumer goods-retail value chain are
finally starting to surface - which is a good thing.
Does Wal-Mart seem to be too caught up in meeting its previously
announced schedules? Do you think that the industrial intellectual
property issues will further slow things down? And does anyone - ANYONE
- see how CPG manufacturers are going to get ROI in the short run?